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Data sourced from CMS Medicare CMS Care Compare rating: 4.0 of 5 stars Medicare-certified since 1991

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Carilion Hospice Services New River Valley

Hospice

About Carilion Hospice Services New River Valley

Unclaimed listing. Carilion Hospice Services New River Valley is a hospice provider in Radford, VA, sourced from public Medicare records. Call the number above to confirm hours, services, and current availability.

Contact Information

CMS Care Compare quality measures

Sub-measures from the CMS Care Compare quality program, sourced directly from Medicare's official directory. Data as of Jun 2026.

Family experience

Measure This provider National avg
Communication with family88%
Getting timely help80%
Treating patient with respect96%
Emotional and spiritual support91%
Help for pain and symptoms78%
Family rating of hospice (9 or 10 out of 10)86%
Family willing to recommend89%

Quality of care

Measure This provider National avg
Composite process measure (admission care)91.5%
Visits in patient's last days of life81.4%

Nearest hospital

CARILION NEW RIVER VALLEY MEDICAL CENTER

4.4 miles away in CHRISTIANSBURG, VA.

Emergency services

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Other Hospice Providers Nearby

Near Radford, VA

Resources for choosing hospice care in Radford

Plain-English guides for families and discharge planners.

About this provider

Hospice in Radford

Carilion Hospice Services New River Valley provides hospice care to patients and families in Radford, Virginia. Hospice focuses on comfort, symptom management, and dignity when a patient has a life-limiting illness. Most hospice services are covered by Medicare, Medicaid, and many private plans, so families in Radford can usually access care without out-of-pocket cost. When you call, ask about admission timing, after-hours nursing support, and whether they serve your home, a nursing facility, or assisted living.

Carilion Hospice Services New River Valley serves Radford, Virginia and surrounding communities — the primary service ZIP on file is 24141. Coverage areas can extend beyond the listed ZIP; call to confirm whether they serve your address before referring a patient.

Common questions

Frequently asked about Carilion Hospice Services New River Valley

How do I contact Carilion Hospice Services New River Valley?

You can call Carilion Hospice Services New River Valley directly at (540) 633-9370 using the contact information on this page. Every provider in the NDPAP directory can be contacted directly — we don't gate contact info behind a lead form.

Is Carilion Hospice Services New River Valley accepting new patients in Radford?

Availability changes frequently. Call Carilion Hospice Services New River Valley to confirm whether they're currently accepting new patients in Radford.

What is Carilion Hospice Services New River Valley's CMS rating?

CMS gives Carilion Hospice Services New River Valley an overall rating of 4 out of 5 stars based on the Hospice CAHPS quality program. Star ratings reflect publicly-reported quality and patient-experience measures and are updated quarterly by CMS.

Is Carilion Hospice Services New River Valley Medicare-certified?

Yes. Carilion Hospice Services New River Valley has been Medicare-certified since 1991 — over 35 years of Medicare participation. Medicare certification means the agency meets federal quality and safety standards and can bill Medicare directly for covered services.

How close is Carilion Hospice Services New River Valley to the nearest hospital?

Carilion Hospice Services New River Valley is 4.4 miles from CARILION NEW RIVER VALLEY MEDICAL CENTER. Proximity to the discharging hospital matters for timely admissions, in-person assessments, and coordinated care transitions — ask about their typical response window when calling.

What service area does Carilion Hospice Services New River Valley cover?

Carilion Hospice Services New River Valley's primary service ZIP on file is 24141 in Radford, Virginia. Coverage frequently extends beyond the listed ZIP into surrounding communities. If you're coordinating a referral or discharge, call to confirm whether they serve your address before scheduling.

Does Carilion Hospice Services New River Valley accept Medicare hospice benefit?

Most hospice agencies are Medicare-certified and accept the Medicare hospice benefit, which typically covers all services, medications, and equipment related to the terminal diagnosis. Confirm coverage and any coordination required with Carilion Hospice Services New River Valley before admission.

What should a family ask when calling a hospice?

Ask about admission timing (same-day vs next-day), whether they cover nights and weekends with RN support, where care is delivered (home, nursing facility, assisted living), how they handle crisis admissions, and which insurance plans they accept beyond Medicare.

How quickly can hospice start?

Many hospices in the area can begin services within 24 hours of referral once eligibility is confirmed by a physician. Call to ask about the current admission window.

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