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Data sourced from CMS Medicare CMS Care Compare rating: 4.0 of 5 stars Medicare-certified since 1995

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Novant Health Hospice And Palliative Care A Depart

Hospice

About Novant Health Hospice And Palliative Care A Depart

Unclaimed listing. Novant Health Hospice And Palliative Care A Depart is a hospice provider in Charlotte, NC, sourced from public Medicare records. Call the number above to confirm hours, services, and current availability.

Contact Information

CMS Care Compare quality measures

Sub-measures from the CMS Care Compare quality program, sourced directly from Medicare's official directory. Data as of Jun 2026.

Family experience

Measure This provider National avg
Communication with family82%
Getting timely help76%
Treating patient with respect91%
Emotional and spiritual support89%
Help for pain and symptoms77%
Family rating of hospice (9 or 10 out of 10)84%
Family willing to recommend87%

Quality of care

Measure This provider National avg
Composite process measure (admission care)99.9%
Visits in patient's last days of life78%

Nearest hospital

NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER

0.8 miles away in CHARLOTTE, NC.

Emergency services

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Other Hospice Providers Nearby

Near Charlotte, NC

Resources for choosing hospice care in Charlotte

Plain-English guides for families and discharge planners.

About this provider

Hospice in Charlotte

Novant Health Hospice And Palliative Care A Depart provides hospice care to patients and families in Charlotte, North Carolina. Hospice focuses on comfort, symptom management, and dignity when a patient has a life-limiting illness. Most hospice services are covered by Medicare, Medicaid, and many private plans, so families in Charlotte can usually access care without out-of-pocket cost. When you call, ask about admission timing, after-hours nursing support, and whether they serve your home, a nursing facility, or assisted living.

Novant Health Hospice And Palliative Care A Depart serves Charlotte, North Carolina and surrounding communities — the primary service ZIP on file is 28204. Coverage areas can extend beyond the listed ZIP; call to confirm whether they serve your address before referring a patient.

Common questions

Frequently asked about Novant Health Hospice And Palliative Care A Depart

How do I contact Novant Health Hospice and Palliative Care a Depart?

You can call Novant Health Hospice and Palliative Care a Depart directly at (704) 384-6478 using the contact information on this page. Every provider in the NDPAP directory can be contacted directly — we don't gate contact info behind a lead form.

Is Novant Health Hospice and Palliative Care a Depart accepting new patients in Charlotte?

Availability changes frequently. Call Novant Health Hospice and Palliative Care a Depart to confirm whether they're currently accepting new patients in Charlotte.

What is Novant Health Hospice and Palliative Care a Depart's CMS rating?

CMS gives Novant Health Hospice and Palliative Care a Depart an overall rating of 4 out of 5 stars based on the Hospice CAHPS quality program. Star ratings reflect publicly-reported quality and patient-experience measures and are updated quarterly by CMS.

Is Novant Health Hospice and Palliative Care a Depart Medicare-certified?

Yes. Novant Health Hospice and Palliative Care a Depart has been Medicare-certified since 1995 — over 31 years of Medicare participation. Medicare certification means the agency meets federal quality and safety standards and can bill Medicare directly for covered services.

How close is Novant Health Hospice and Palliative Care a Depart to the nearest hospital?

Novant Health Hospice and Palliative Care a Depart is 0.8 miles from NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER. Proximity to the discharging hospital matters for timely admissions, in-person assessments, and coordinated care transitions — ask about their typical response window when calling.

What service area does Novant Health Hospice and Palliative Care a Depart cover?

Novant Health Hospice and Palliative Care a Depart's primary service ZIP on file is 28204 in Charlotte, North Carolina. Coverage frequently extends beyond the listed ZIP into surrounding communities. If you're coordinating a referral or discharge, call to confirm whether they serve your address before scheduling.

Does Novant Health Hospice and Palliative Care a Depart accept Medicare hospice benefit?

Most hospice agencies are Medicare-certified and accept the Medicare hospice benefit, which typically covers all services, medications, and equipment related to the terminal diagnosis. Confirm coverage and any coordination required with Novant Health Hospice and Palliative Care a Depart before admission.

What should a family ask when calling a hospice?

Ask about admission timing (same-day vs next-day), whether they cover nights and weekends with RN support, where care is delivered (home, nursing facility, assisted living), how they handle crisis admissions, and which insurance plans they accept beyond Medicare.

How quickly can hospice start?

Many hospices in the area can begin services within 24 hours of referral once eligibility is confirmed by a physician. Call to ask about the current admission window.

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Providers who manage their listing can update information directly to ensure accuracy. Those that aren't verified are updated annually.